Product guarantees
Though it is design that is at the heart of what we do, we also understand that quality and longevity are a given when it comes to selecting products. Our products are selected from our trusted manufacturers and we offer the following warranties on our online items.
See the table below for full details.
Product Type | Guarantee Period |
Accessories | 1 year |
Baths | 20 years |
Basins | 5 years |
Mirrors (electrical) | 5 years |
Shower Enclosures | 20 years |
Shower Heads | 1 year |
Shower Trays | 10 years |
Smart Toilet | 2 years |
Taps | 20 years** |
Thermostatic Showers | 20 years** |
Toilets | 20 years |
Vanity Units | 5 years |
Toilet seats | 1 year |
**“Taps and Thermostatic Shower” guarantee does not cover thermostatic or diverting cartridges as the functionality depends on the water conditions and the periodical maintenance and cleaning recommended.