FAQ’s
Frequently asked Questions
Someone once said there is no such thing a silly question only silly answers.
Do you have a showroom I can visit?
Yes we have a studio based in the heart of Byfleet Village, Surrey where we are waiting to help. Why not visit us at KT14 7QT or call us on 07791800548
Can I make changes to my order once it has already been placed?
I’ve received a damaged product, what should I do?
Do you offer an installation service?
My order has not arrived, what should I do?
Is there a restocking fee for a returned item?
What is your return/exchange policy?
Can you design my bathroom?
Can I collect from you?
What are your delivery options?
I’ve received the wrong product, what should I do?
What is the guarantee/warranty on my product?
Something is missing from my order, what should I do?